This policy outlines how orders are processed, shipped, and delivered when purchasing from Alpha 1 Bills. By placing an order through our website, you agree to the terms outlined below.

1. Order Processing and Handling

  • Processing Time: Orders can be processed within 1–3 business days after the order is placed.
  • Operating Hours: Monday to Friday, Saturday is half a day. Livechat and mails always active.

2. Shipping Methods and Transit Time

  • Standard Shipping: Delivery typically occurs within 3–5 business days after the order is dispatched.
  • Expedited Shipping: Available upon request for an additional fee, subject to availability and carrier restrictions.

3. Delivery Estimates

Your total delivery time is calculated as:

Handling Time (1–3 business days) + Transit Time (3–5 business days)

Please note that delivery times are estimates and not guaranteed. It is possible to receive your order as early as 3 business days, it’ll all depend on a lot of internal factors at the company. 

4. Shipping Charges

  • Additional fees may apply based on delivery location.
  • All shipping charges should be displayed during checkout before you confirm your purchase.

5. Order Tracking

You will receive an email with tracking details once your order has been registered and shipped. You can use this tracking number to monitor the status and location of your shipment.

6. Shipping Restrictions.

  • No shipments to P.O. boxes.
  • We reserve the right to refuse or cancel orders based on shipping restrictions, regulations, or delivery limitations.

7. Order Modifications & Cancellations

To request a change or cancel your order, contact us as soon as possible.
Once an order has been processed or shipped, modifications or cancellations may no longer be possible.

8. Changes to This Policy

Alpha 1 Bills reserves the right to modify this Shipping Policy at any time.
Any updates will be effective immediately upon being posted on our website.